Privacy Policy

At Falcon, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy & Cookies Policy (the “Policy”) outlines how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services. By using the Falcon website, you consent to the practices described in this policy.

Information We Collect

Personal Information

We may collect personal information such as your name, contact details, and other information you provide voluntarily when using our website or services.

Automatically Collected Information

We may gather information about your device, IP address, browser type, and browsing behavior on our website using cookies and similar technologies. For more information, please see our [Cookie Policy].

How We Use Your Information

Providing Services

Your information is used to fulfill requests for our services, including but not limited to flight bookings, fuel services, and aircraft sales.

Communication

We may use your contact information to communicate with you about your bookings, provide updates, and respond to inquiries.

Improving Services

Information collected helps us enhance and customize our services, providing a better user experience for our clients.

Marketing and Promotions

With your consent, we may use your information to send promotional materials, newsletters, or other marketing communications related to Falcon services.

Information Sharing and Disclosure

Service Providers

We may share your information with trusted service providers who assist in delivering our services, such as aviation partners, booking platforms, and marketing agencies. These providers are obligated to use your information solely for purposes relevant to our services and to maintain its confidentiality.

Legal Compliance

We may disclose your information if required by law or to respond to lawful requests, such as court orders or subpoenas.

Your Rights and Choices

Access and Correction

You have the right to access and correct your personal information held by Falcon. You may contact us to request any changes or updates.

Opt-Out

You have the option to opt-out of receiving promotional communications from Falcon. Instructions for opting out are provided in our marketing communications.

Retention of Information

We retain personal information only as long as necessary to fulfill the purposes for which it was collected, or as required by law.

Security Measures

Falcon employs industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no online transmission or storage method is completely secure, and we cannot guarantee absolute security.

Changes to the Privacy Policy

Falcon reserves the right to update and modify this Privacy Policy at any time. We will notify you of significant changes by posting the updated policy on our website with the effective date. For major updates, we may also notify you by email or other direct communication, where appropriate.

Cookie Policy

What Are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit our website. They are widely used to make websites work more efficiently, enhance user experiences, and provide information to website owners.

Types of Cookies We Use

Essential Cookies

Necessary for the website to function properly, allowing navigation and access to secure areas.

Performance Cookies

Collect information about how visitors use our website (e.g., pages visited) to improve performance. This data is anonymous and used solely for improving user experience.

Functional Cookies

Enable us to remember your preferences and provide enhanced features, such as customized content.

Targeting and Advertising Cookies

Used to deliver relevant ads and limit ad frequency, often set by third-party advertising networks.

Third-Party Cookies

Set by domains other than Falcon’s website, such as for analytics or advertising (e.g., Google Analytics).

How We Use Cookies

We use cookies to:

  • Ensure our website functions as intended.
  • Enhance your experience by remembering preferences.
  • Analyze website performance to improve our services.
  • Show relevant ads and content.
  • Allow third parties to provide services like analytics and advertising.

Managing Your Cookie Preferences

You have the right to accept or decline cookies. Most browsers allow you to control cookies through settings. However, disabling cookies may impact your experience on our website. For specific instructions on managing cookies, please refer to your browser’s support documentation:

  • Google Chrome
  • Mozilla Firefox
  • Microsoft Edge
  • Safari

You may also opt out of certain cookies via third-party opt-out tools, such as:

  • Google Analytics Opt-out Browser Add-on

Contact Information

If you have questions or concerns regarding our Privacy and Cookie Policy, please contact us at info@flyfalcom.com.

By using Falcon’s services, you acknowledge and agree to the practices outlined in this Privacy Policy.